{"id":19001,"date":"2014-05-13T11:41:32","date_gmt":"2014-05-13T03:41:32","guid":{"rendered":"http:\/\/buzzorange.com\/citiorange\/2014\/05\/13\/top-5-reasons-why-the-customer-is-always-right-is-wrong\/"},"modified":"2014-05-13T11:41:32","modified_gmt":"2014-05-13T03:41:32","slug":"top-5-reasons-why-the-customer-is-always-right-is-wrong","status":"publish","type":"post","link":"https:\/\/buzzorange.com\/citiorange\/2014\/05\/13\/top-5-reasons-why-the-customer-is-always-right-is-wrong\/","title":{"rendered":"\u9119\u68c4\u300c\u9867\u5ba2\u81f3\u4e0a\u300d\uff0c\u60e1\u8cea\u5967\u5ba2\u5c31\u8a72\u88ab\u97ad\u6578\u5341\u3001\u9a45\u4e4b\u5225\u9662"},"content":{"rendered":"

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Rosenbluth International \u7684 \u57f7\u884c\u9577 Hal Rosenbluth \u5728\u5176\u4f5c\u54c1\u300a\u628a\u5ba2\u4eba\u64fa\u7b2c\u4e8c\uff0c\u54e1\u5de5\u81f3\u4e0a\uff01\u300b\uff08\u66ab\u8b6f\uff0c\u539f\u66f8\u540d\u70ba\u300aPut The Customer Second – Put your people first and watch’em kick butt.\u300b\uff09\u4e2d\u63d0\u5230\uff0c\u82e5\u4f01\u696d\u64c1\u62b1\u300c\u54e1\u5de5\u81f3\u4e0a\u300d\u7684\u7cbe\u795e\uff0c\u54e1\u5de5\u5c31\u6703\u5e36\u8457\u6109\u5feb\u5fc3\u60c5\u5de5\u4f5c\u3001\u7cbe\u529b\u5145\u6c9b\u3001\u5e7d\u9ed8\u98a8\u8da3\u3001\u52d5\u529b\u5341\u8db3\u3001\u53c8\u95dc\u5fc3\u9867\u5ba2\uff0c\u81ea\u7136\u4f7f\u9867\u5ba2\u611f\u5230\u8cd3\u81f3\u5982\u6b78\u3002<\/p>\n

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\"\"<\/p>\n

\u633a\u4f60\u7684\u54e1\u5de5\u5c31\u662f\u611b\u8b77\u4f60\u7684\u4f01\u696d<\/h2>\n

\u901a\u5e38\uff0c\u9867\u5ba2\u662f\u8d8a\u591a\u8d8a\u597d\uff0c\u4f46\u6709\u4e9b\u9867\u5ba2\u503c\u5f97\u5272\u6368\u3002\u8981\u6ce8\u610f\u7684\u662f\uff0c\u6211\u5011\u8003\u91cf\u7684\u4e0d\u662f\u6210\u672c\u6216\u662f\u9577\u671f\u7372\u5229\u7b49\u7b49\uff0c\u800c\u662f\u57fa\u672c\u4eba\u8207\u4eba\u4e4b\u9593\u7684\u5c0a\u91cd\uff0c\u4ee5\u53ca\u611b\u8b77\u4f01\u696d\u54e1\u5de5\u7684\u7cbe\u795e\u3002<\/p>\n

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\u5728 Continental Airlines \u7684\u73ed\u6a5f\u4e0a\uff0c\u4e00\u4f4d\u5b69\u7ae5\u982d\u6234\u9644\u6709\u7d0d\u7cb9\u8207\u4e09 K \u9ee8\u5fbd\u7ae0\u7684\u5e3d\u5b50\uff0c\u4f7f\u7a7a\u670d\u54e1\u89ba\u5f97\u975e\u5e38\u53cd\u611f\uff0c\u6240\u4ee5\u7a7a\u670d\u54e1\u8acb\u5b69\u7ae5\u7236\u89aa\u5c07\u5e3d\u5b50\u6536\u8d77\u4f86\uff0c\u4f46\u7236\u89aa\u537b\u62d2\u7d55\uff0c\u4e26\u8aaa\uff1a\u300c\u6211\u7684\u5c0f\u5b69\u53ef\u4ee5\u7a7f\u4ed6\u559c\u6b61\u7684\u8863\u7269\uff0c\u6211\u624d\u4e0d\u5728\u4e4e\u4ed6\u4eba\u559c\u4e0d\u559c\u6b61\u3002\u300d<\/p>\n

\u8a72\u4e58\u5ba2\u5728\u526f\u6a5f\u5e2b\u51fa\u9762\u89e3\u91cb\u7f8e\u570b\u806f\u90a6\u822a\u7a7a\u7ba1\u7406\u5c40\uff08FAA\uff09\u7684\u898f\u5b9a\uff0c\u5f97\u77e5\u5176\u5e72\u64fe\u6a5f\u4e0a\u5de5\u4f5c\u4eba\u54e1\u7684\u884c\u70ba\u53ef\u69cb\u6210\u72af\u7f6a\u5f8c\uff0c\u624d\u4e0d\u60c5\u9858\u5730\u6536\u8d77\u5e3d\u5b50\u3002\u4e8b\u5f8c\uff0c\u4ed6\u4e0d\u80af\u7f77\u4f11\uff0c\u6301\u7e8c\u5beb\u4fe1\u5ba2\u8a34 Continental Airlines\uff0c\u800c Continental Airlines \u4e5f\u76e1\u529b\u89e3\u91cb\u5176\u653f\u7b56\u8207 FAA \u7684\u898f\u5b9a\uff0c\u4f46\u8a72\u4e58\u5ba2\u4e0d\u9858\u8a8d\u932f\u4e5f\u4e0d\u80af\u63a5\u53d7\u3002\u50cf\u9019\u4f4d\u9867\u5ba2\u660e\u986f\u72af\u932f\uff0c\u537b\u70ba\u8a72\u822a\u7a7a\u516c\u53f8\u5e36\u4f86\u4e0d\u5c11\u56f0\u64fe\u3002<\/p><\/blockquote>\n

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\"\"<\/p>\n

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\uff08\u8cc7\u6599\u4f86\u6e90\uff1aHuffington Post<\/a>\uff1b\u5716\u7247\u4f86\u6e90\uff1aJD Hancock Photos<\/a>\u3001Wikimedia Commons<\/a>\u3001Corie Howell<\/a>, CC Licensed.\uff09<\/p>\n","protected":false},"excerpt":{"rendered":"

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